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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cindy King

November 15, 2024

5  out of  5
rating by Cindy King
"I work at a dealership and we deal with insurance companies everyday. This agency was so helpful! A lot of companies make us jump thru hoops and 99% of the time, you have to leave a message. Sometimes, we are trying to reach someone for a few days and nobody else will help, if that person isn't available. I've had to call twice, I reached someone right away, each time, and they were pleasant and helpful! Thanks Angie & Savannah! We are all in the business of helping customers but It's so common to deal with insurance agents that act like they could care less. Your readiness to help stood out and is so out of the norm, that I had to write a review! I will also be referring people for quotes, in the future :)"
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Andy

November 12, 2024

5  out of  5
rating by Andy
"Amanda and her team are amazing!! Always willing to go the extra mile especially during our recent claim."
We responded:
"Thank you for the review and glad our team was able to help! "
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Patrick Wren

November 10, 2024

3  out of  5
rating by Patrick Wren
"We switched to State Farm earlier this year and the people in this office are friendly and professional and were patient while going through all the various products. However, dealing with State Farm at a corporate level for claims is another story. They failed to reach out to the other insured (at fault) party for something like 6 weeks which delayed the process of us receiving our deductible back. On top of that, when the claim was initiated I opted in to receive any payment electronically, but when State Farm finally issue our deductible refund it was sent as a physical check. I called and was told it is because there are two people on the policy; would have been nice to have known that in the first place so we could have confirmed if we still wanted electronic payment or at least been made aware our choice wouldn't be honored. Overall, I feel we have good coverage (home, auto, life) with State Farm, but from a claims standpoint - especially when you aren't the ones at fault - this was the most frustrating experience we have had with an insurance company. We all like to hope we never have an insurance claim, but most of us will at some point and it doesn't help that an already stressful situation is made worse by the company's process. For me it's 50/50 if we will stick with them based on this experience."
We responded:
"Thank you for your feedback. I apologize for your frustration with corporate claims- as an independent contractor for State Farm my team does their best to assist during the claims process but can be limited in what they can control since this is a corporate department and not part of our local agency. . Subrogation isn’t initiated until the claim is fully processed but we are so glad they were able to get your deductible back for you! That’s great news and glad it all worked out in the end! Thank you for being a customer of our agency. "
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Modeste Kabissaie

August 27, 2024

5  out of  5
rating by Modeste Kabissaie
"I had a fantastic experience with my insurance agent Amanda Erwine and my claim agent handler who helped me with my truck claim that I lost in an accident. Their professionalism and prompt assistance made the process smooth and stress-free. I’m grateful for their support and highly recommend their services."
We responded:
"Thank you so much for the great review!! We appreciate you!"
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Velvet Liles

May 1, 2024

5  out of  5
rating by Velvet Liles
"Amanda Erwin’s entire office is great!!! I wouldn’t have anyone else handling my insurance!!"
We responded:
"Thanks Velvet! It's always great to see/talk to you and we appreciate you so much!"
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Kelli M

April 23, 2024

5  out of  5
rating by Kelli M
"We have used Amanda Erwine for our insurance needs for many years. She and her staff are great, always available and very helpful and quick service. Highly recommend."
We responded:
"Thank you Kelli! We are so thankful to have you!!"
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Donna Alt

April 18, 2024

5  out of  5
rating by Donna Alt
"State Farm was very quick and accommodating to me when a deer hit my car. They scheduled my appointments sent the wrecker. I felt taken care. I am grateful the process went quick and smooth! My car looks new again! Thank you State Farm for being my trusted car insurance 😁"
We responded:
"Glad we could be there when you need us Donna! Thank you for the feedback!"
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Alecia Schell

April 12, 2024

5  out of  5
rating by Alecia Schell
"Savannah was very knowledgeable and answered all questions I had !! Very kind and made our switch a great experience!!! Highly recommend working with Savannah!! Thank you Savannah for all your help !!"
We responded:
"Thank you Alecia for the great feedback and kind words about Savannah! Si glad to have you as part of our agency family!"
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Taylor Meek

April 4, 2024

5  out of  5
rating by Taylor Meek
"I can’t say enough good things about this office. Lisa Jordan was very helpful in assisting us with switching back to State Farm. Should’ve never left! Look forward to many years to come as a customer of Amanda Erwine’s office!"
We responded:
"Glad to have you back to the State Farm Family Taylor! Thank you for the great feedback about Lisa and our office!"
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Linda Kinser

April 2, 2024

5  out of  5
rating by Linda Kinser
"Great Customer Service!! Always great about getting back with me on any issue I might be concerned with. Thank you very much!!"
We responded:
"You are very welcome and thank you for the great feedback! We appreciate you Linda!!"
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Clint Spencer

March 7, 2024

5  out of  5
rating by Clint Spencer
"Absolutely amazing service. We were treated so well. They are wonderful! Highly recommended!"
We responded:
"Thank you Clint for the feedback - we are glad to have you with our agency!"
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Kimberly Mayo

February 21, 2024

5  out of  5
rating by Kimberly Mayo
"The best insurance out there. I love Amanda Erwine and her team. Shout out to Sarah! Great service!"
We responded:
"Thanks Kimberly!! We appreciate you!!"
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Rocky Styer

February 14, 2024

5  out of  5
rating by Rocky Styer
"Great Agency, Agent, and Staff. Sarah was very knowledgeable and helpful. We have been with this agency for for over 10 years and with State Farm for more than 20 years. We use this agency for all our insurance needs. Highly recommended. Rocky and Jo Styer"
We responded:
"Thank you Rocky and Jo! We are so glad to have you both as part of our State Farm Family!!"
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Susan Hempstead

February 8, 2024

5  out of  5
rating by Susan Hempstead
"They always handle my claims without any problems. I have had State Farm over 35 yrs. My parents had it all my life."
We responded:
"Thank you for the long tenure and being a loyal customer Susan! We appreciate the great feedback!"
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Mary Buren

February 5, 2024

5  out of  5
rating by Mary Buren
"Everything went perfect. Lisa is awesome!"
We responded:
"Thank you Mary for the amazing feedback about Lisa! We appreciate you!"
Profile photo of Ryan Eastwood (Creamfillin)

Ryan Eastwood (Creamfillin)

January 10, 2024

5  out of  5
rating by Ryan Eastwood (Creamfillin)
"They found me the cheapest full coverage for my situation 10/10 recommend"
We responded:
"Thank you Ryan! I'm glad we were able to give you great coverage at a great price Thank you for the review!"
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Tracy Caveda

January 4, 2024

5  out of  5
rating by Tracy Caveda
"Very easy to switch over! After years with the same insurance I was hesitant to change but the price was the Best I checked several carriers. Sara was quick to answer my qustions and very knowledgeable She answered all my questions and had a quote right away! I feel confident in my choice to switch to this agency!!!"
We responded:
"We are so glad to have you Tracy and look forward to working with you for many years to come. Thank you for the great feedback about Sarah!"
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Rebecca Rice

December 22, 2023

5  out of  5
rating by Rebecca Rice
"I have had nothing but excellent service and communication with them. I was in a car accident in October, and they were there every step of the way to help me navigate the entire process of getting a rental car filing my claim and everything with the other person's insurance. I would HIGHLY recommend them for your insurance needs!"
We responded:
"While claims are never fun I'm glad our team was able to assist! Thank you Rebecca for the feedback!! "
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Angela Christian

October 17, 2023

5  out of  5
rating by Angela Christian
"Amanda and her whole staff have been amazing the past 15+ years that I’ve been with them! Always so helpful to answer any questions I have! They are ALWAYS so pleasant and are eager to help me! They throughly explain things to me so I can understand and never try to rush me into a decision!"
We responded:
"We are so thankful to have you!! Thank you for the kind words about our amazing team. "
Profile photo of Carol Surber

Carol Surber

October 13, 2023

5  out of  5
rating by Carol Surber
"Customer for many years, auto and renters insurance Each encounter either by phone, email or in person has always been pleasant When you need to make a claim, it is nice to speak to kind people who are helpful and knowledgeable and kind. Their service is fast, informative and I truly am happy for all the help with my recent car incident. Thanks Amanda, Hannah, all the people at State Farm"
We responded:
"We appreciate to get to work with customers like you Carol! Thank you for the feedback!! "
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lance eyster

October 13, 2023

5  out of  5
rating by lance eyster
"Christy is awesome! I want her to be my agent forever. She gets biz done and with a human touch. Shes a comfort"
We responded:
"She is amazing and we appreciate your feedback Lance! Thank you for being a valued customer of our agency!"
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Gabe Wareham

October 11, 2023

5  out of  5
rating by Gabe Wareham
"They helped me attain a rental car while my truck was being repaired and had excellent pricing and communication throughout the whole process. Very professional, friendly, and cooperative."
We responded:
"Thank you Gabe! I’m glad the team was able to help you out!"
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john goldsmith

September 29, 2023

5  out of  5
rating by john goldsmith
"The girls are very polite and answered all our questions and seem to be very cheerful when answering the phone you can tell they love their job,they helped us get the right policy for our 4 cars and renters insurance. Thank You The Goldsmith Family"
We responded:
"Thank you for your business Goldsmith family!! We appreciate you!"
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Erin Curtis

September 26, 2023

5  out of  5
rating by Erin Curtis
"Amanda and her team are great! They're easy to talk with and appreciate the importance of making insurance easy to understand. Highly recommended!"
We responded:
"Thank you Erin! We appreciate you!"
Profile photo of Jason Draper

Jason Draper

September 19, 2023

5  out of  5
rating by Jason Draper
"Great staff and great experience! I have been a customer for a couple of years now and have Auto, Renters, and Life policies through this agency. After relocating 3 times in three years the team has been great with re-writing policies and change of address requests. I really appreciate the personal touch from the representatives I have personally dealt with."
We responded:
"Thank you Jason! I appreciate your recognition of our amazing team and the amount of care and time they show our customers! "